HICSNow University
HICSNow University provides practical guidance for using the HICSNow cloud-based hospital incident command platform.
Use these guides to:
- Sign in and choose a workspace.
- Set up or reset your password.
- Manage your profile.
- Administer users, facilities, and facility contacts.
- Configure Incident Response Guides, Activation Levels, and Command Centers.
- Create an incident and review incident command activity.
- Monitor facility-scoped National Weather Service alerts and current conditions.
- Review and export audit history.
- Check current development service availability.
- Resolve common account-access issues.
Development preview
This documentation is being developed alongside HICSNow. Page wording and screenshots will be reviewed again before the University site is published.
Choose a starting point
- New users: Set up your password
- Returning users: Sign in to HICSNow
- Users with multiple workspaces: Choose a workspace
- Tenant administrators: Manage users
- Preparedness configuration: Incident Response Guides
- HIMT configuration: Activation Levels
- Incident Commanders: Create an incident
- Incident personnel: Review active incidents
- Incident Commanders: Record Initial Actions
- Incident personnel: Monitor facility weather
- Service availability: HICSNow Status
- Need help: Account access troubleshooting